Two to five minutes after the payment process is complete, a unique download link will be sent to the email address you provided for payment.

  • If you do not receive this email, please check your spam folder. If you have not received the email after one hour, please contact our support team (
  • If the download link is broken, please check if you can open the link in another browser or network. Sometimes a rule of network firewall may prohibit this download.

If it still doesn't work, please contact our support team at Be ready to provide our support team your order number, your email address that you used for your purchase, your name and the name of the chosen model.


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