Two to five minutes after the payment process is complete, a unique download link will be sent to the email address you provided for payment.

  • If you do not receive this email, please check your spam folder. If you have not received the email after one hour, please contact our support team (support@solafid.com)
  • If the download link is broken, please check if you can open the link in another browser or network. Sometimes a rule of network firewall may prohibit this download.

If it still doesn't work, please contact our support team at support@solafid.com. Be ready to provide our support team your order number, your email address that you used for your purchase, your name and the name of the chosen model.

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